Aldrich 51 Apartments

The experience started off great but multiple managers and staff later living at Aldrich turned into a horrible experience! I lived there for almost five years and the last 2 1/2 were terrible. The roaches, my car being broken into, the MULTIPLE times I would drive through the parking lot and see cars on bricks because they had been broken into, the roaches, the disgusting hallways were residents leave their trash and food everywhere which leads back to the roaches. My car being towed after living their for 4 years and the office refused to reimburse me (the apartments were on the news because of the ridiculous towing policies). Witnessing attacks at the pool against the staff. My last two weeks there my car was parked in front of the building and there was a break-in attempt on my new vehicle and this definitely confirmed to me that I was doing the right thing by moving. I stayed as long as I did because it is affordable and love Mueller but enough was enough. The new staff and manage do seem great and I hope they can turn things around.

I moved here when they first opened Nov 2017 . I was the only person on my floor that’s how new they were. Sooo, when I tell you I’ve seen it all so pleaseeeee do not rent here. The price is NOT WORTH IT. You will be disappointed and scared for your safety. The move in was sketchy with little to no information. They were using people from wild flower terrace to help with move ins and they knew nothing. & it took wayyy too long to even get to that point. Although, the move in was not great it was actually the best year I had while living here. When it came time to renew my lease I was told the apartment I was in was temporary and I had to move before I could renew my lease. I was baffled because no one told me anything when signing my lease. So they said they would get a moving company to move me and I better be ready because they could not pay the company to reschedule. Moving day came and the entire office staff showed up to my door with an attitude. I was confused because they told me it was going to be a company NOT the staff. So with that, they moved me and broke a lot of my stuff and did not care at all. The manager was mad because I bought a new washer and dryer and they had to move it. Needless to say, they dented my new washer and dryer really bad. After that the next 5 years were awful. Arguing with my upstairs neighbor because she had absolutely NO home training . & I stand on that still to this day! Going back and forth with the 3 property mangers we had in that time frame. At one point didn’t even have one because DMA companies fired the property manager without notice to her. By the way the told the business like it was nothing. That’s how I knew and I didn’t even ask. Had many emails to the district manager which lied through her teeth. When I called her out on her lies she made sure I couldn’t transfer to a different apartment or one of their sister properties. The last manager tried to do some illegal stuff and I had to get a lawyer . She tried to raise my rent out of retaliation. I tried to transfer apartments and she hung up in my face and put the notice on my door right after that. Now, to the break ins. My car was broken into 6 times!! And they busted my window a few times. My apartment window was busted in 2018 by the landscapers and was never replaced. Lucky it was a double sided window. So they came and scraped one side out and left it that way. They tried to blame me and I had to pull my door bell footage. It was so many times I was harassed in the parking garage by homeless people. Oh and let’s not forget the homeless people that was sleeping under the stairs. There was one guy who refused to leave and pulled a knife out on the maintenance man who is no longer there. The police was there every single day… EVERY SINGLE DAY. I never invited anyone over because I feared for them and their car. Especially after someone got se’ua’ly a’sau’ted in the parking garage. & when someone unali’ed themselves by jumping from the top of the apartments by the office. My apartment was flooded 4 times due to the air conditioner not working properly and everytime they say it’s fix it happened again. I had to call austin tenant council and get a certified letter for them to fix it. The property manager said they were not fixing anything along with the district manager. Which I had to reach out to the regional manager. Which she only got them to fix it because I got my lawyer to help me with a letter to send them. I didn’t have roaches but mold mites which came from all the wetness in my apartment. I had never had such a bad experience in my life. I developed severe depression and anxiety from living in this apartment. I absolutely wish I would’ve sued them for pain and suffering. The price is what kept me here for so long. Which I paid for with the sacrifice of my mental well being. I finally left after 6 stressful years. I had rather paid $1800 for a peaceful life and a good night sleep than to live here another year. The best decision I’ve ever made in my life!!

I am very disappointed in how the property is maintained. Once comfortable and even proud to invite friends over and host meetings, I think twice about who I invite, because I am increasingly ashamed to say this is where I live. It took many resources to build this property, yet no care has been given to how the property looks to the rest of the world. Because the gray water irrigation system has many breaks and not been maintained, too much of the landscaping has failed to survive. It seems doubtful any of the now dead plants will be replaced. Sticky spills on the common concrete floors in areas not in front of the office are left to become permanent. This five-year old property is completely roach infested, at least on the east, west, and south sides. I see missed opportunities almost every where I look. There could be so much done through day-to-day management that would help create community on this site. What might it mean if tenants were allowed to organize to do some of the heaving lifting? Zipcar availability would be a HUGE asset to tenants. Getting seniors together would also be HUGE. I believe the City will be addressing this in future development requirements for MU development, but scattering benches around the site for those with walking challenges would also be a great asset to the tenants and the neighborhood. And I could add so much more ...

THE LEASING AGENTS ARE RUDE AND UNPROFESSIONAL I found the property online and thought it looked nice and affordable so I called to schedule a tour and when I arrived at the leasing office, I found three other individuals waiting to be assisted. After waiting for approximately 15 minutes, I decided to call the office to inform them that we were all waiting. Once the staff finally came to the front, they were dismissive and unhelpful. They seemed reluctant to provide any information and were not willing to answer my questions about availability even with a APPOINTMENT! To my surprise, the leasing agent immediately asked about my income in front of multiple people. They rudely said that I would not qualify without even considering that there’s an approval process. After speaking further One of the agents then offered to calculate my income based on my paystub and promised to return shortly. I waited an additional 20 - 30 minutes, and the agent never came back. During this time, a resident passing by warned us not to waste our time due to the community's ongoing cleanliness and pest issues. This interaction, coupled with the dismissiveness of the leasing staff, left me with a very negative impression of the community as a whole and I just decided to leave. Horrible unwelcoming experience 0 stars if I could !